Last updated: April 17, 2026 · Version 1.0 (Beta)
By creating a WhiteboardRx coaching account, clicking "I agree," accessing the Service, or otherwise using WhiteboardRx (the "Platform" or "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you (the "Coach," "you," or "your") and Cascade Software Solutions LLC ("Company," "we," "us," or "our"), effective on the date you accept them.
WhiteboardRx is a business-to-business ("B2B") coaching platform that allows nutrition coaches, fitness trainers, and wellness professionals to manage their coaching practice. Features include, but are not limited to:
The Service is designed for use by credentialed or qualified coaching professionals serving their own clients. The Service is not intended for direct consumer use.
You must be at least 18 years old to use the Service. By creating a coaching account you represent that:
For all data you collect, enter, upload, or invite your clients to share through the Service (including client names, contact details, health metrics, check-in responses, messages, progress photos, workout logs, nutrition logs, and any other client-related data) (collectively, "Client Data"), you are the "data controller" (as that term is used in applicable privacy law, including GDPR and analogous frameworks). This means you determine the purposes and means of processing Client Data.
Cascade Software Solutions LLC acts as the "data processor" — we process Client Data on your behalf and according to your documented instructions, solely to provide the Service. Details of our processing activities, sub-processors, and safeguards are set out in our Data Processing Addendum ("DPA"), which is incorporated into these Terms by reference when signed.
You are solely responsible for:
As between you and Cascade, you retain ownership of Client Data you and your clients contribute. You grant Cascade a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, and process Client Data solely to (a) provide the Service to you and your clients, (b) secure and back up the data, (c) improve platform performance and reliability, and (d) comply with law. We do not sell Client Data.
WhiteboardRx is not a medical device under the U.S. Food, Drug, and Cosmetic Act or equivalent foreign regulations. The Service is an administrative and communication tool for coaching businesses; it is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
WhiteboardRx is not a HIPAA-covered service. We do not currently operate under a Business Associate Agreement ("BAA") with our infrastructure providers. You agree not to use the Service to collect, store, or transmit Protected Health Information ("PHI") as defined under the U.S. Health Insurance Portability and Accountability Act (HIPAA), and you further agree that:
If you are unsure whether your use case triggers HIPAA, consult your own counsel before using the Service.
You agree that you will NOT:
Violation of this Section 6 is grounds for immediate suspension or termination of your account without refund.
The Service is free during the beta period. No payment card is required to create a beta account.
We may introduce paid plans for the Service. If we do, we will provide at least 30 days' advance written notice to the email address associated with your account. You may terminate your account before the paid plan takes effect with no charge, and you will retain access to your data export tools for 30 days after termination.
The Service integrates with consumer-facing mobile applications owned by Cascade (including NutritionRx and GymRx). Your clients may subscribe directly to those applications under separate consumer terms. WhiteboardRx does not charge you for your clients' consumer subscriptions.
The Service — including its software, design, algorithms, AI models, visual elements, documentation, trademarks ("WhiteboardRx," "Cascade," and associated logos), and all underlying technology — is owned by Cascade Software Solutions LLC and is protected by copyright, trademark, trade secret, and other intellectual property laws. No rights are granted to you other than those expressly set out in these Terms.
You retain ownership of the original content you create using the Service, including: intake forms, training programs, meal plans, messages you author, check-in templates, brand assets you upload, and notes. You grant Cascade the license described in Section 4.4 to the extent necessary to operate the Service.
Any feedback, suggestions, feature requests, or bug reports you provide about the Service may be used by us without restriction or compensation to you. This does not grant us rights to your proprietary coaching content.
The Service uses a number of third-party service providers to deliver core functionality. A current list is maintained in our Data Processing Addendum and/or Privacy Policy. Third-party services currently include (non-exhaustive): Supabase (database and hosting), Stripe (payments), OpenAI (AI features), Terra (wearable integrations), Vercel (hosting), and Google / Microsoft (calendar OAuth, if enabled). Your use of features that rely on these third parties is also subject to their terms of service.
Because the Service is in active development, we may add, remove, or modify features at any time. We will give reasonable advance notice for changes that materially reduce functionality you depend on. During beta, we may make changes without notice.
You may terminate your account at any time by using the in-app account deletion tool or by contacting us. Termination is effective immediately on request.
We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or if continued operation is not commercially sustainable.
For 30 days following termination, you will retain access to data export tools to retrieve your Client Data and your authored content in a commonly used, machine-readable format. After 30 days, we may permanently delete your data from active systems, subject to backup retention and legal-hold requirements.
Sections that by their nature should survive termination (including Sections 4, 6, 8, 12, 13, 14, 15 and 16) will survive.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:
During the beta period we do not offer any uptime service-level agreement ("SLA"). You are responsible for maintaining independent backups of any Client Data or content you cannot afford to lose.
To the maximum extent permitted by law, in no event will Cascade Software Solutions LLC, its officers, directors, employees, agents, licensors, or sub-processors be liable for:
Our total aggregate liability under these Terms will not exceed the greater of (a) the total amount you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). During the beta period the paid amount is $0, so liability is capped at $100.
You agree to indemnify, defend, and hold harmless Cascade Software Solutions LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys' fees) arising out of or relating to:
These Terms are governed by the laws of the State of Oregon, USA, without regard to its conflict-of-laws rules. (This jurisdiction may be updated by the Company; any change will be announced with 30 days' notice.)
Any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally within 60 days will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration will take place in Portland, Oregon, or another venue mutually agreed. You and Cascade each waive the right to trial by jury and the right to participate in any class action or class arbitration.
Notwithstanding Section 15.2, either party may seek injunctive relief in a court of competent jurisdiction for misuse of intellectual property, breach of confidentiality, or violation of Section 6.
These Terms, together with the Privacy Policy, the Beta Participation Agreement (if accepted), and any signed Data Processing Addendum, constitute the entire agreement between you and Cascade regarding the Service and supersede all prior agreements on the subject.
We may update these Terms from time to time. We will notify active coaches by email at least 14 days before any material change takes effect. Your continued use of the Service after a change takes effect constitutes acceptance of the new Terms.
If any provision of these Terms is held unenforceable, the remaining provisions continue in full force.
Our failure to enforce any provision does not waive our right to enforce it later.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Cascade. Each party is an independent contractor.
If you have questions about these Terms, please contact us:
Cascade Software Solutions LLC
Website: https://www.cascademobile.dev/
Email: garrett@cascademobile.dev
Address: 5441 S Macadam Ave, Ste N, Portland, OR 97239, USA
By creating a WhiteboardRx account and clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.