NutritionRx — Support

We're here to help. If you have questions, feedback, or need assistance with NutritionRx, reach out anytime.

Email: garrett@cascademobile.dev

Response time: We typically respond within 24-48 hours.

Frequently Asked Questions

Where is my data stored?

All your nutrition data is stored locally on your device. We do not have access to your food logs, weight history, or dietary goals. If you uninstall the app, this data is permanently deleted.

How do I cancel my subscription?

Subscriptions are managed through your device's app store:

How do I delete my data?

Since all data is stored on your device, you can delete it by uninstalling the app. You can also use the "Delete My Data" option in Settings. For server-side data deletion requests, visit our account deletion page.

How does voice food logging work?

Tap the microphone button to describe what you ate. Your voice is transcribed using AI, then the text is parsed to identify foods and estimate nutrition. Audio is deleted immediately after transcription and is not stored on our servers.

How does photo food analysis work?

Take a photo of your meal and AI will identify the foods and estimate nutritional content. Photos are processed in real-time and are not stored on our servers after analysis.

Are the AI nutrition estimates accurate?

AI-generated nutritional estimates are approximations. They work well for general tracking but should not be relied upon for medical purposes. Always verify nutritional information when accuracy is critical, especially for conditions like diabetes.

Can I use the app without a subscription?

Yes. Core features like manual food logging, barcode scanning, water tracking, and goal setting are available for free. Premium features like AI photo analysis, voice logging, and smart meal suggestions require a subscription.

Useful Links

Cascade Software Solutions LLC · Portland, OR